The books are sold in compliance with the applicable provisions. The single price of the book, excluding postage, is set by the publisher. The price is payable in full and in a single payment when ordering. All orders are invoiced in euros or other currencies depending on the country from which the order is placed (Canada-Quebec-Switzerland) and payable in euros (or CAD-CHF). We also deliver to other countries in the world on request. For any delivery outside Metropolitan France, any customs fees or local taxes remain the responsibility of the recipient. For partner bookstores/shops and other professionals , we offer a 30% discount on all orders.
Shipping costs include a participation in preparation and packaging costs + postage costs. They are fixed, made up of a fixed part and a part depending on the weight of the items ordered. Only weight and geographical area vary the amount. Consider consolidating all of your items into a single order. We will not be able to combine two separate orders. The shipping costs will be charged to you for each of them. The shipping cost grid is calculated automatically and is a flat rate when ordering. In general, and just for information, it is as follows: France 6 euros
Europe 8 euros (excluding Belgium and Switzerland)
Belgium and Switzerland 6 euros
Dom-tom 15 euros
Rest of the world 15 euros.
For partner bookstores/shops and other professionals , we offer a 30% discount on shipping costs. From a certain quantity, we can deliver by Mondial Relay to minimize shipping costs (Except for urgent orders).
Whether you order from France or abroad, we deliver to your home (except for large professional orders for which we can deliver by Mondial Relay ). The delivery time includes the time for preparing the package + the delivery time. The average time is 8 days for France, but it does not constitute a strict deadline and www.editions-lesouffledesmondes.com cannot be held liable in the event of late delivery. In the event of damage during transport, the reasoned protest must be made by the buyer to the carrier within three days of delivery.
You have several means of payment offering maximum security guarantees. You can adjust:
By credit card (Carte Bleue, Visa card, Eurocard/Mastercard), indicating directly in the area provided for this purpose (secure entry) the number of your card, without spaces between the numbers, as well as its expiry date.
By Paypal , secure third-party payment service
By bank transfer, using the bank details below:
IBAN number: IE18 CPAY 9911 9994 1949 34
BIC Code: CPAYIE2D
Account holder: Editions Le SOUFFLE DES MONDES
Bank name and domicile: Fire Financial Services Limited, trading as Fire and fire.com, has been regulated since 2010 as a Payments Institution by the Central Bank of Ireland (C58301).
WARRANTY IN CASE OF DEFECTIVE ARTICLE
If it happens that an item is defective or non-compliant, we undertake to exchange it or refund it, provided that it is returned to us, in standard mode, in its original packaging and accompanied by the corresponding invoice, within 15 days of receipt of the package. We will then provide you with the return address. The return costs will then also be fully refunded to you (within the limit of the cost of a shipment in standard mode) and the exchange implemented immediately. No cash on delivery will be accepted, whatever the reason.
CONFIDENTIALITY OF YOUR PERSONAL FILES
The processing of your personal data is done in compliance with the law relating to data processing, files and freedoms of January 6, 1978. You therefore have the right to access and rectify personal data concerning you. Simply send a request by email to firstname.lastname@example.org
The products offered comply with the legislation in force. www.editions-lesouffledesmondes.com declines all responsibility if the item delivered does not comply with the legislation of the country of delivery (censorship, prohibition of a title or an author, etc.). www.editions-lesouffledesmondes.com disclaims all liability in the event of non-performance of the contract due to a case of force majeure (strike, flood, fire, etc.). www.editions-lesouffledesmondes.com disclaims all responsibility for the content of sites to which hypertext links may refer from its own site.
All elements of the publisher’s site are and remain the exclusive intellectual property of the publisher or their authors. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether software, visual, physical or sound.
The buyer, who wishes to buy a product or a service, must:
– complete the identification form on which he will indicate all the details requested. – complete the online order by giving all the references of the chosen products.
– validate his order after having checked it in the basket.
– make the payment under the conditions provided.
– confirm their order and payment. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.
The editor will communicate by e-mail confirmation of the registered order.
The publisher will archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the legal provisions. The publisher’s computerized registers will be considered by the parties as proof of communications, orders, payments and transactions between the publisher and the buyer.
These general conditions of sale as well as the prices are expressly approved and accepted by the buyer, who declares and acknowledges having perfect knowledge of them, and therefore waives the right to rely on any contradictory document and, in particular, its own general conditions of purchase, the act of purchase entailing acceptance of these general conditions of sale. These conditions are subject to change at any time without notice.